Introduction

Vertec Ltd always strives to protect the privacy and confidentiality of Personal Data that we collect and process. We have limited the amount of data that we collect to the bare minimum to enable us to respond to messages or to improve our website on an ongoing basis.

If you have any concerns after reading this notice, please do not hesitate to get in touch and we will reply as quickly as possible.

Questions, Requests or Complaints

If you wish to get in touch regarding this Privacy Notice or any of our privacy practices, then please contact:

The Data Protection Officer

Vertec Ltd
Unit 3b Woodway Farm Industrial Estate
Bicester Road
Buckinghamshire
HP18 9EP

Email: dataprotection@vertec.org.uk

What information do we collect?

We collect names, phone numbers and email addresses only if you complete a contact form to send us a message. We only use this information to reply to your message, this is stored on our mail providers servers and we have checked that they are complying with all the latest rules regarding Data Protection.

We also use cookies to track usage of our website and to help us improve the functionality and content of the site. Further information can be found here Cookie Policy

When do we share personal data?

  • We do not share your personal data that we collect from our contact fform submission
  • The cookies we collect are shared with our service providers to provide us with relevant information to understand how our website is used. More information can be found here Cookie Policy

Where do we store and process personal data?

All data is stored in the Data centres of our service providers. This may include some locations outside of the EEA. Whenever this maybe the case we have ensured that any service provider we use provides an adequate level of protection as required under GDPR and only transfers data to locations offering an adequate level of protection.

How long do we keep your personal data for?

We do not store your personal data for any longer than is necessary to resolve the matter about which you have contacted us. Once the issue or query has been resolved any email correspondence is deleted from the local machine and the servers of our service provider, unless there is a legal reason for us to keep the data longer.

Your rights in relation to personal data

Under the GDPR everybody has the right to:

  • access their personal information
  • correction and deletion of the information held by us
  • withdrawal of consent to process their information
  • data portability
  • restrict or object to the processing of their data
  • lodge a complaint with the Information Commissioner’s Office

If you wish to exercise your rights in relation to any of the above, please first get in touch with us at the postal address or email address listed above. We will reply to you as quickly as possible but please be aware there may be some legal exemptions that prevent us from completing your request. If this is the case, we will inform you in our reply and explain the reasons why there is an exemption or limited restrictions to your rights. Some examples of these reasons could be if you ask us to delete some information which we are required to keep by law or if fulfilling the data subject request would expose personal data about another person.

If you are unhappy with any of our response or data practices you may lodge a complaint with the Information Commissioner’s Office here – https://ico.org.uk

Linking to other websites / third party content

Our website may contain links to other third party websites. If you follow a link to any of those third party websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for their policies or processing of your personal information. Please check these policies before you submit any personal information to such third party websites.

This privacy notice was last update on 18th June 2018